Acerbis handguards are widely used by motorcycle enthusiasts in the United States for their durability and performance, particularly in off-road and trail conditions. The documentation provided by Acerbis USA offers detailed insights into product availability, ordering processes, and technical specifications. This article outlines the key points regarding the installation, availability, and support for Acerbis handguards based solely on the provided source material.
Overview of Acerbis Handguards
Acerbis handguards are designed to protect both the rider and the motorcycle from environmental debris, mud, and dust, especially in off-road scenarios. The documentation highlights that handguards are sold as a complete set, including both left and right guards. This ensures compatibility and ease of installation, as users are not required to source individual components.
The documentation also emphasizes that handguards are manufactured in Italy and imported to the U.S. through Acerbis USA, the official distributor. Given that products are sourced from Italy, lead times for new or custom items may vary depending on production schedules, with delivery to the U.S. potentially taking several months.
Installation Process and Compatibility
While the source material does not explicitly provide step-by-step installation instructions, it does outline key considerations for users. For example, the documentation states that all necessary mounting hardware is included with the handguard set, except for OEM components from the stock tank, depending on the motorcycle model. This implies that users should check their motorcycle's existing hardware to determine whether additional parts are required.
The assembly instructions referenced in the source suggest that proper installation is crucial for both safety and performance. Users are advised to follow the provided guidelines carefully to ensure the handguards are securely fastened and function as intended. Although the detailed instructions are not included here, the emphasis on following the instructions underscores the importance of precise installation to avoid potential issues during use.
Product Availability and Customization
Acerbis USA offers a range of handguard kits for various motorcycle makes and models. However, the documentation clearly states that custom color kits or combinations of kits cannot be created. This limitation is likely due to the standardized manufacturing and finishing processes used in Italy. Users are advised to review the available options on the Acerbis USA website to ensure that a suitable kit is available for their specific motorcycle model.
The documentation also notes that it may not list products for certain older or less common motorcycle models. If a user’s bike is over 20-30 years old, the likelihood of finding a specific kit is low, as the company does not recreate discontinued plastics or products. In such cases, users are encouraged to contact Acerbis USA directly via email at [email protected] to inquire about availability or potential alternatives.
Ordering and Shipping Policies
Acerbis USA processes all orders within 24 hours or by the next business day, shipping them via FedEx Ground from their facility in Lexington, NC. It is important to note that the company does not offer expedited or free shipping options. As a result, users should plan accordingly when placing orders, especially if they require the product for a specific event or season.
The company also enforces a policy of selling at the manufacturer's suggested retail price and does not participate in price matching. Furthermore, it cannot honor kit pricing when users attempt to piece together components from different kits, as this may affect the integrity and compatibility of the final product.
Return and Support Policies
For returns, users are instructed to email [email protected] with their order number and the items they wish to return. This streamlined process allows for efficient communication and resolution of return-related inquiries.
In terms of customer support, the documentation highlights the availability of contact information for assistance in various regions. This is particularly useful for users who may have questions about product fitment, installation, or availability.
Conclusion
Acerbis handguards are a reliable choice for motorcycle riders seeking protection and performance. The documentation provides essential information regarding product availability, installation considerations, and customer support options. While the source does not include detailed step-by-step installation instructions, it emphasizes the importance of following the provided guidelines to ensure a secure and functional fit. For users with specific inquiries or difficulties, Acerbis USA offers direct support through email. The company’s policies on pricing, customization, and shipping are clearly outlined, enabling users to make informed decisions when purchasing and installing their handguards.