NAVIKS specializes in audio and video integration accessories for vehicles, offering both products and installation support. The company provides interfaces designed to retain factory-installed features while adding functionality such as aftermarket camera inputs and HDMI connectivity. This article details installation procedures, support options, product compatibility, and considerations for users considering NAVIKS products, based on available documentation.
Installation Procedures and Considerations
NAVIKS installation typically involves accessing the vehicle’s radio or trunk area, depending on the specific product and vehicle model. The documentation specifically references Acura TL models from 2004-2008, detailing the disconnection of the battery terminal and removal of side panels to access the navigation unit. Installation requires connecting a plug-and-play harness behind the DVD-ROM unit, utilizing color-coded wires for proper setup.
For a 2022 Ford F-150, a basic installation is described, though the documentation notes that the NAVIKS installation documentation can be limited. One user reported an installation process taking between 8-12 hours for a “no-rattle” installation, emphasizing the importance of securing all components and wiring while allowing for airflow. This suggests a potentially complex installation process for users unfamiliar with automotive electronics.
The company recommends professional installation, but acknowledges that confident users may attempt self-installation. The level of confidence required is directly related to the user’s ability to access the back of the radio or trunk area, depending on the vehicle and product.
Support and Assistance
NAVIKS offers multiple avenues for customer support. Users can contact the company directly via phone at 718-797-9414 or email for assistance with installation questions or issues. According to user feedback, phone support is readily available and staffed by knowledgeable personnel, potentially including the product designers themselves.
Beyond direct support, NAVIKS offers to locate and schedule professional installation appointments for customers who prefer not to self-install. This service is available for customers who can bring their vehicle to the company’s Brooklyn, NY office.
Product Features and Compatibility
NAVIKS interfaces are designed to be compatible with existing vehicle systems, retaining all factory-installed features. A system installed in a 2022 Ford F-550 provides four camera inputs and one HDMI input. The system supports automatic camera switching based on turn signal activation – displaying the left camera when the left turn signal is engaged, and the right camera when the right turn signal is engaged.
The HDMI input is functional with devices outputting HDMI, such as a Windows tablet. However, compatibility with Apple or Android phones requires an additional interface. While video output to a 12” Sync 4 screen is achievable, audio output from these devices via HDMI may require further configuration or an additional adapter.
The system is designed to co-exist with the existing Sync 4 configuration without requiring any modifications or flashing of the original system using tools like FORScan. This simplifies the installation process and minimizes the risk of compatibility issues.
Purchasing Options and Costs
NAVIKS products are available directly from naviks.com and through authorized retailers such as camerasource.com. The documentation suggests verifying compatibility with the specific vehicle model (e.g., a 2022 F250) before purchasing.
The cost of a NAVIKS system can be substantial. One user reported spending approximately $600 for a system, noting that it may be expensive and potentially overkill for users who only require a single camera input. However, the user also acknowledged that NAVIKS offers a high level of integration compared to other products, and is one of the few options providing HDMI input.
Shipping and Returns
NAVIKS offers various shipping options, including free ground shipping within the contiguous 48 U.S. states. Additional charges apply for shipping to Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands. Expedited shipping options are available, but must be selected during the order process or before the order ships.
The company’s return policy allows for returns within 30 days of the shipping date. However, NAVIKS is not responsible for any installation or labor expenses incurred during the installation process.
Privacy and Security
NAVIKS prioritizes the security of customer information. All online transactions are encrypted using SSL technology to prevent interception. Credit card numbers are not stored and are requested with each order to protect against unauthorized use. The company does collect aggregate, non-personally identifiable information for internal business purposes, such as generating statistics and developing marketing plans.
The company’s privacy policy is subject to revision and may be updated without notification. Registered members can update their personal information at any time through the checkout process.
Communication Preferences
NAVIKS may use collected information to deliver newsletters, surveys, or other communications containing product information. Users can opt-out of receiving these communications by deselecting the “Please inform me” option during the registration process or by utilizing the features provided within the communications themselves.
Requests for brochures are kept confidential and are not shared with third parties. Customers can request to be removed from future mailings by contacting NAVIKS via email with their name, mailing address, and email address.
Conclusion
NAVIKS provides video and audio interface solutions for vehicles, offering features such as multiple camera inputs and HDMI connectivity. Installation can range from relatively straightforward to complex, depending on the vehicle and user experience. The company offers comprehensive support options, including direct assistance and professional installation services. While the products can be expensive, they offer a high level of integration and retain factory-installed features. Users should carefully consider their technical skills and vehicle compatibility before purchasing and installing a NAVIKS system.