The provided documentation details resources for installing MaxTrac suspension components, including leveling kits, lift kits, and lowering kits. Information is available regarding shock measurements for various models, customer support contact information, and Proposition 65 warnings related to certain products sold in California. MaxTrac offers installation guides online and through customer support channels to assist users with their products.
Installation Guide Availability
MaxTrac provides installation instructions for its suspension products through its online store and customer support services. The MaxTrac Store website serves as a central repository for these guides, aiming to simplify the installation process for customers. The documentation emphasizes that the website is continually updated with new instructions. Users who do not find the instructions for their specific product are directed to utilize the live chat feature or contact customer support for assistance. The documentation states that MaxTrac offers installation guides for leveling kits, lift kits, and lowering kits.
MaxTrac Shock Measurements
Specific shock measurements are provided for several MaxTrac shock models. These measurements are categorized by shock model number and include both extended and collapsed lengths. The following shock models and their corresponding measurements are listed:
- 1100SL: 11.3 inches extended / 7.67 inches collapsed
- 1200SL: 12.3 inches extended / 8.1 inches collapsed
- 1300SL: 13.3 inches extended / 8.6 inches collapsed
- 1450SL: 15.0 inches extended / 9.5 inches collapsed
- 1650SL: 16.5 inches extended / 10.5 inches collapsed
- 1800SL: 18.2 inches extended / 11.3 inches collapsed
- 2000SL: 19.92 inches extended / 12.41 inches collapsed
- 2100SL: 20.7 inches extended / 13.9 inches collapsed
- 2150SL: 21.65 inches extended / 13 inches collapsed
These measurements are specified for shocks with either a stem or loop mount. The documentation does not detail the specific vehicle applications for each shock model.
Customer Support and Contact Information
MaxTrac provides multiple avenues for customer support. The company’s physical address is listed as 4522 E Eisenhower Cir, Anaheim, CA 92807. Customer service is available Monday through Friday, from 7:30 AM to 4:30 PM Pacific Time. Customers can contact MaxTrac via toll-free number (844-535-1668) or direct phone line (714-630-0363). The documentation encourages customers to utilize these resources for assistance with installation questions or product information.
Proposition 65 Compliance
MaxTrac acknowledges that some of its products require a warning label under California’s Proposition 65, also known as the Safe Drinking Water and Toxic Enforcement Act of 1986. This act mandates warnings for products containing chemicals known to the state of California to cause cancer or reproductive harm. The documentation states that a linked list contains affected products and the specific chemicals involved. MaxTrac emphasizes the importance of compliance with Proposition 65 for retailers and online sellers who stock or advertise affected products, requiring them to display the appropriate warning label both in-store and online. Customers are directed to www.p65warnings.ca.gov for further information regarding Proposition 65.
Brand Overview and Company Principles
According to the provided documentation, MaxTrac has established itself as a trustworthy brand in the suspension industry over the past decade. The company’s success is attributed to three core principles, which are not explicitly detailed in the provided text. The documentation also highlights the company’s commitment to innovation and encourages customer feedback.
Retailer and Brand Affiliations
The documentation lists several brands associated with Suspension Superstore, including MaxTrac, Belltech, Cognito, Rough Country, and others. This suggests a retail relationship between Suspension Superstore and these manufacturers. The documentation also includes a link to Suspension Superstore’s website.
Additional Product Information
The documentation briefly mentions the availability of MaxTrac “MT” hitch covers, suggesting an expansion of the company’s product line beyond suspension components. This information is presented without further detail.
Conclusion
MaxTrac provides a range of resources to support customers installing its suspension products. These resources include readily available installation guides, detailed shock measurements, and accessible customer support channels. The company also demonstrates a commitment to regulatory compliance, specifically regarding California’s Proposition 65. The documentation highlights MaxTrac’s position as a recognized brand within the suspension industry, emphasizing its dedication to innovation and customer satisfaction.