The Martin DC2500e and DC3700e garage door opener systems are designed for residential use. The DC2500e is a chain drive model suitable for doors up to 10 feet high, while the DC3700e utilizes a belt drive and can accommodate doors up to 14 feet high. These systems are intended for installation on all brands of garage doors, with specific considerations for Martin door models and Finger Shield systems. Installation requires adherence to safety instructions and may necessitate optional components depending on the door type and mounting configuration.
System Overview and Model Variations
Martin offers several variations within the DC2500e and DC3700e series. These include models with and without photo eyes (DC2500e-O, DC3700e-O) and the DC3700e-H. The documentation emphasizes that systems must be ordered as a UL Listed Martin Garage Door and Opener System to ensure compliance and safety standards. The DC2500e utilizes a chain drive, while the DC3700e employs a belt drive mechanism. Both systems are manufactured by Martin Door Manufacturing in Salt Lake City, Utah, and adhere to ISO 9001 quality standards.
Installation Considerations
Installation of the Martin DC2500e/DC3700e requires careful attention to several factors. The documentation highlights the importance of using a full-width top strut for center and off-center mounted openers. For side-mounted installations on Martin Doors up to 12 feet 2 inches wide, a top strut may or may not be required. Off-center or side-mounted installations on non-Martin doors may lead to issues such as binding, side shifting, twisting, and cable detachment. The Martin opener requires 1.5 inches more clearance than standard garage door clearance requirements.
The documentation specifically addresses the installation of “C” punched angle brackets, which may be mounted on either the right or left side, and are intended for use with Martin Finger Shield Garage Door Systems. The power head, chassis rail support bracket, rail assembly, opener header bracket, belt or chain, and end stop with clevis are all components involved in the installation process. Wiring must be routed away from moving parts, and for DC3700e applications with Martin Doors, a concealed photo-eye wire attachment kit is available.
Control Panel and Power Connection
Accessing the control panel involves gently pulling on two tabs to allow the cover to hang open. The control panel cover should not be twisted to avoid breaking the hinges. Once open, the control panel allows for configuration and monitoring of the system. Connecting power at the breaker will illuminate the #8 LED on the control panel, indicating that the power is on. The control panel features a “Smart Computer” design, with a screw securing the control panel cover.
Safety Instructions and Door Compatibility
The documentation emphasizes the importance of reviewing safety instructions before installation. A warning is included regarding the identification of “HIGH RISK” garage doors, with instructions to consult the back page of the manual for further information. The system is designed for use with Martin door models WL, RA, HT, FL SL, SP CM, RI, MO, and CH, supporting both center and side mounting options. Martin Electric (combination) models WLE, HTE, CME, RAE, FLE, and CHE also support center or side mounting.
Mounting Options and Brackets
The Martin DC2500e/DC3700e systems offer flexibility in mounting options. Center-mount installation is standard, but off-center mounting is permitted for Martin Finger Shield Garage Door Systems. Optional “C” punched angle brackets are available to facilitate off-center mounting. The documentation details the components involved in the mounting process, including the power head chassis rail support bracket, rail assembly, opener header bracket, belt or chain, and end stop with clevis.
LED Indicators and Troubleshooting
The #8 LED on the opener control panel serves as an indicator of power status. Illumination of this LED confirms that power is connected to the system. The documentation does not provide detailed troubleshooting steps beyond this basic indicator.
Finger Shield Garage Door Systems
The documentation specifically highlights compatibility with Martin Finger Shield Garage Door Systems. Installation on these systems may require specific brackets and configurations, as noted in the instructions for “C” punched angle brackets. The use of these systems is intended to enhance safety by minimizing the risk of injury.
Required Tools and Materials
The documentation lists a hammer as a helpful tool for a satisfactory Martin garage door and opener installation. It also emphasizes the importance of taking all measurements in inches. A comprehensive list of required materials is not provided, but the documentation implies the need for standard hardware and tools for garage door installation.
UL Listing and Compliance
The DC2500e and DC3700e systems are designed to be UL Listed when ordered as a complete Martin Garage Door and Opener System. This listing ensures that the system meets specific safety and performance standards. The documentation emphasizes the importance of ordering the system as a complete unit to maintain UL compliance.
Conclusion
The Martin DC2500e and DC3700e garage door opener systems offer a range of features and mounting options for residential applications. Proper installation, adherence to safety instructions, and compatibility with Martin Finger Shield Garage Door Systems are key considerations. The documentation provides guidance on system components, control panel operation, and power connection, but detailed troubleshooting information is limited. Ensuring the system is ordered as a complete UL Listed unit is crucial for maintaining safety and compliance standards.

