The KioSoft system is designed for use with VapeTM vending machines, providing a networked solution for operation and management. Installation involves both hardware setup – connecting a wireless modem, antennas, and card reader – and software configuration through a dedicated mobile application. This guide details the procedures for setting up a KioSoft system, based on provided documentation. The system requires a Kiosoft card reader and may include optional ID scanners.
Hardware Installation
The installation process begins with preparing the vending machine itself. The machine must be a wall-mount model equipped with a Kiosoft card reader and any modular plates intended for optional ID scanners. Access to the machine’s internal components is gained using keys provided with the unit.
Once the machine is open, the Kiosoft Wireless Kit must be unpacked. This kit contains a power splitter, a 4G modem, various cables, and antennas. The initial hardware step involves connecting the power supply. The existing power supply to the machine is unplugged, and the provided power splitter is inserted inline. The original power supply is then reconnected to the splitter, and the modem’s power supply is plugged into the additional outlet on the splitter.
Following power connection, the 4G antenna must be installed. The antenna is located within the kit and requires the removal of a small nut at its base. The antenna is then plugged into the 4G modem port and secured by screwing the nut back into place. For optimal signal reception, the antenna cable should be routed to the top of the machine.
The modem is then connected to the card reader using provided patch cables. Two short patch cables are required for this connection. The documentation specifies a particular configuration for these cables, indicating that they should be connected to specific jacks as shown in a diagram (not provided in the source material).
Finally, the SIM card must be properly installed in the modem. The SIM card provides the necessary cellular connectivity for both the card reader and the kiosk itself. All cables are then tidied up and placed securely inside the machine.
Network Configuration
After completing the internal connections, the machine is powered on. Network settings are accessed through the machine’s interface, navigating to Settings → Network. Users can choose to utilize the wireless modem or connect via Ethernet cable. If using the modem, Wi-Fi must be disabled. If a wired connection is preferred, Ethernet must be enabled.
The machine will automatically attempt to obtain an IP address. The documentation states that this process should take only a few minutes. Once an IP address is assigned, the machine is considered online and ready for use. The documentation does not specify how to verify the IP address assignment.
Software Setup: KioSoft App Installation and Login
The KioSoft system is managed through a dedicated mobile application, available for both iOS (Apple) and Android devices. Users download the application from the respective app stores – the App Store for iOS and the Google Play Store for Android.
Upon installing the application, users require login credentials. These credentials, consisting of a username and password, are sent via email from VapeTM to the registered user. The documentation advises checking spam or junk folders if the email is not received.
Reader Setup within the KioSoft App
After logging into the KioSoft app, the location (vending machine) must be configured. This process involves navigating through a specific sequence of menus: Setup > Proceed Setup > Setup New Reader > ULTRA Series > SERVER > Machine # > Machine ID > NEXT.
At the “NEXT” stage, the app prompts the user to scan a QR code located on the card reader. Alternatively, the Machine # and Machine ID can be entered manually. The Machine # refers to the number assigned to the vending machine, while the Machine ID represents the name of the location.
A successful setup is indicated by a green check mark appearing on the user’s phone screen after scanning the QR code. The documentation does not detail troubleshooting steps for unsuccessful scans.
SRC Code Entry
Prior to logging into the location, the application prompts for an SRC Code. This code is unique to each location or organization and is included in the email received from VapeTM alongside the login credentials. The SRC Code must be entered when prompted by the application.
Optional Configurations
The documentation notes that an internet cable can optionally be connected, or Wi-Fi can be disabled if the modem is being used. This provides flexibility in network connectivity options.
Conclusion
The KioSoft system installation involves a combination of hardware and software procedures. Successful installation requires careful attention to detail during both the physical connections of the modem, antenna, and card reader, and the configuration of the KioSoft mobile application. Proper setup ensures the vending machine is online and can be managed remotely. The process relies on receiving login credentials and an SRC code via email from VapeTM, and accurately entering machine identification information.