The Illinois Tollway has introduced a new I-PASS Sticker Tag system, offering a streamlined and cost-effective alternative to traditional transponders. These sticker tags are designed for permanent installation on vehicle windshields and provide access to toll discounts and convenient payment options. This article details the installation process, activation procedures, benefits, and key considerations for users of the new I-PASS Sticker Tag system, based on official documentation from the Illinois Tollway.
System Overview and Benefits
The I-PASS Sticker Tag represents a shift in toll collection technology within Illinois, aligning with trends observed in other states. Unlike previous I-PASS transponders, the sticker tags are battery-free, contributing to a reduced environmental impact through decreased electronic waste and a lower carbon footprint. The tags are designed to be a more convenient and reliable travel experience for customers. Existing I-PASS transponders remain functional and users are not required to switch unless they prefer the new sticker tag system.
Key benefits of the I-PASS Sticker Tag include a 50% discount on Illinois Tollway tolls, avoidance of fines and fees, and the ability to use the tag on E-ZPass roadways in 17 other states, as well as the Chicago Skyway and Indiana Toll Road. Account alerts provide updates on credit card validity and account balances, preventing unexpected charges. The sticker tags are available at no charge when obtained directly from Illinois Tollway Customer Service Centers or ordered online. A small retail service fee applies when purchased at Jewel-Osco or RoadRanger stores.
Activation Procedures
Prior to use, the I-PASS Sticker Tag must be activated. If purchased at an Illinois Tollway Customer Service Center, the tag may already be activated. Otherwise, activation is required before installation. The activation process involves the following steps:
- Locate the activation sticker on the I-PASS device. This sticker contains both the activation number and the I-PASS serial number.
- Call 800-926-6500 or visit www.illinoistollway.com and log into an existing account, or create a new one if necessary.
- Follow the prompts, entering the activation number and the I-PASS serial number when requested.
- Once activated, the activation sticker can be removed and discarded, as the activation number is only needed for the initial registration.
Following activation, the sticker tag is immediately ready for use on Illinois Tollway roads. Activation for use on the Chicago Skyway and other E-ZPass roadways takes up to 24 hours. Users can verify activation by driving through an I-PASS lane and observing a blue or yellow light, or by driving through a cash lane where the red light should turn green automatically.
Installation Guidelines
Proper installation is crucial for ensuring reliable operation of the I-PASS Sticker Tag. The following guidelines should be followed:
- Ensure the inside of the windshield is clean and dry before attempting installation.
- Identify the optimal placement location. Many newer vehicles, particularly electric models, have a designated black-dotted section on the windshield where the rearview mirror attaches. This is the preferred location for accurate scanning.
- If a black-dotted section is not present, place the sticker tag on the interior windshield behind the rearview mirror.
- Peel off the backing of the sticker tag and press it firmly onto the windshield to secure it.
It is important to note that the I-PASS Sticker Tag is designed for permanent installation and cannot be removed without causing damage. For vehicles with metallized windshields, which are common in some luxury and newer vehicles, the sticker should be installed in the clear zone, typically a small area behind the rearview mirror. Vehicle owners should consult their vehicle’s manual to confirm the location of this zone.
Multi-Vehicle Considerations
The I-PASS Sticker Tag system operates differently for households with multiple vehicles compared to the previous transponder system. Each vehicle requires its own dedicated sticker tag. Unlike the older transponders, tags cannot be moved between vehicles. However, multiple sticker tags can be linked to a single I-PASS account, allowing all tolls to be charged to the same payment method.
Environmental Impact and Design
The I-PASS Sticker Tag’s battery-free design contributes to its environmental benefits. The absence of batteries eliminates the need for replacement and disposal, reducing electronic waste. The tags are also smaller and utilize less plastic and materials, further minimizing their environmental impact. The production process itself has a lower carbon footprint compared to battery-powered transponders.
Cost and Account Management
I-PASS Sticker Tags are available at no charge when obtained directly from Illinois Tollway Customer Service Centers or ordered online through the official website. A small retail service fee applies when purchased at Jewel-Osco or RoadRanger stores. Existing I-PASS customers who previously paid a $10 deposit for their old transponder will have that amount transferred to their prepaid toll account upon registering a new sticker tag.
Account management is simplified through the online system and mobile app, allowing users to monitor their balances, update payment information, and manage multiple vehicles.
Compatibility and Future Developments
The I-PASS Sticker Tag is compatible with toll systems across a large portion of the United States through the E-ZPass network. The adoption of sticker tag technology aligns Illinois with modern toll collection practices nationwide. The Illinois Tollway anticipates further improvements in toll collection technology to enhance the user experience and streamline payment processes.
Conclusion
The Illinois I-PASS Sticker Tag represents a significant advancement in toll collection technology, offering a convenient, cost-effective, and environmentally friendly solution for drivers. Proper activation and installation are essential for ensuring reliable operation. The system’s compatibility with E-ZPass and its simplified account management features provide added benefits for frequent travelers. The transition to sticker tags reflects a broader trend toward more efficient and user-friendly toll collection methods.