The provided documentation details Air Lift’s history as a manufacturer of suspension solutions, emphasizing its long-standing presence in the industry and commitment to customer support. Air Lift has been American owned and operated since 1949, establishing itself as a specialist in suspension technology for 75 years. The company offers a range of products backed by guarantees and warranties, including a 60-day money-back guarantee, a no-risk ride satisfaction guarantee, and a standard limited lifetime air spring warranty with no mileage restriction. Technical support is readily available via phone and email. Further resources, such as installation guides, comparisons between air and coilover suspension systems, frequently asked questions, and a blog, are accessible through the company’s website.
Company History and Overview
Air Lift has maintained American ownership and operation since its founding in 1949. This longevity positions the company as a veteran in the suspension industry, with 75 years of experience dedicated to the development and refinement of suspension technologies. The documentation highlights Air Lift’s focus on providing suspension solutions, though specific product details beyond air springs are not provided within the available source material. The company’s website offers resources for exploring its history and innovations.
Product Support and Guarantees
Air Lift places significant emphasis on customer satisfaction and product reliability, as evidenced by the guarantees and support options offered. A 60-day, money-back guarantee is available, providing customers with a risk-free trial period. This guarantee is described as a “no-risk ride satisfaction guarantee” exclusive to Air Lift. The company also offers a standard limited lifetime warranty on its air springs, a notable feature as the warranty has no mileage restriction.
Technical support is accessible to customers through two primary channels: a dedicated phone line (800.248.0892) and email communication. The documentation does not specify the hours of operation for technical support or the typical response time for email inquiries.
Air Suspension vs. Coilovers
Air Lift provides comparative information regarding air suspension and coilover systems. The documentation directs users to resources on the company’s website where a comparison of these two technologies is available. The specific details of this comparison – including performance characteristics, application suitability, and cost considerations – are not included in the provided source material. Users are directed to explore these details through Air Lift’s online resources.
Available Online Resources
Air Lift maintains a comprehensive online presence designed to support customers and provide information about its products. The following resources are specifically mentioned in the documentation:
- Installation Guides: These guides are intended to assist users with the proper installation of Air Lift products.
- FAQs: A frequently asked questions section addresses common inquiries about Air Lift products and installation procedures.
- Blog: The Air Lift blog features articles and insights related to air suspension technology, build examples, and industry news.
- Air vs. Coilovers Comparison: A dedicated resource for comparing air suspension and coilover systems.
The documentation does not detail the format or accessibility of these resources (e.g., downloadable PDFs, interactive web pages, video tutorials).
Warranty Information
Air Lift’s commitment to product quality is underscored by its standard limited lifetime air spring warranty. A key feature of this warranty is the absence of a mileage restriction, meaning that the warranty remains valid regardless of the number of miles driven. The specific terms and conditions of the warranty – including coverage limitations, claim procedures, and required documentation – are not detailed in the provided source material. Users are directed to consult the official warranty documentation for complete information.
Technical Support Contact Information
Customers requiring technical assistance can contact Air Lift through the following channels:
- Phone: 800.248.0892
- Email: The documentation states that customers can reach Air Lift via email “anytime,” but does not provide a specific email address.
The documentation does not specify the availability of other support channels, such as online chat or a dedicated support forum.
Conclusion
Air Lift has established itself as a long-standing American manufacturer of suspension solutions, with a 75-year history of innovation and a commitment to customer support. The company offers a range of products backed by comprehensive guarantees, including a 60-day money-back guarantee and a lifetime warranty on air springs. Technical support is readily available via phone and email, and a variety of online resources are provided to assist customers with installation, troubleshooting, and product information. The documentation emphasizes the availability of comparative information between air suspension and coilover systems, directing users to the company’s website for detailed analysis.