RealTruck.com offers an extensive range of products specifically designed for truck owners seeking to enhance functionality, security, and aesthetics of their vehicles. Among these products is the UnderCover Flex Tonneau Cover, a premium truck bed cover noted for its ease of installation, weather resistance, and durability. Additionally, RealTruck provides access to professional installation services through its network of certified RealPro installers. This guide explores the available options for installation—both DIY and professional—and highlights key product features, warranty terms, and technical support available to U.S. truck owners.
Tonneau Cover Installation Options
The UnderCover Flex Tonneau Cover is designed with user convenience in mind. It accommodates DIY installation, as the product includes all the necessary hardware and instructions for at-home setup. The clamp-on mounting system eliminates the need for drilling, making the process straightforward and suitable for most users familiar with basic tools. According to available documentation, no drilling is required for installation, and the structure remains secure once mounted, supporting up to 400 pounds when evenly distributed.
For users who prefer to avoid the labor of installation or require specialized assistance, RealTruck has developed its RealPro Installer network. These certified professionals can handle product installation with no added ambiguity, ensuring that users do not become frustrated by complicated assembly instructions or uncertain placement of parts. When purchasing a RealTruck product—including the UnderCover Flex Tonneau Cover—users have the option to include professional installation during checkout. It is important to note that RealPro installation availability may vary by product and geographic location.
After purchase, installed products must be processed through the RealPro network. Customers receive detailed instructions for scheduling installation once the product is shipped and arrive at a pre-arranged time for a hassle-free installation appointment. RealPro services offer a one-time flat fee without any hidden or additional charges for installation, as stated by multiple entries in the source documentation. This flat-rate model ensures transparency for users who prefer professional assistance.
Product Features and Performance
The UnderCover Flex Tonneau Cover is positioned as a premium solution for truck owners needing effective cargo protection and increased access to the truck bed. Constructed with a low-profile, rigid aluminum panel design, this product balances durability with lightweight performance, making it suitable for a variety of environments and weather conditions.
One of the standout features is the cover's design that allows for 100 percent bed access. The cover operates in a tri-fold manner, enabling users to fold it onto itself toward the bulkhead for ⅔ access or fully open by using built-in safety straps and prop rods. This flexibility supports quick, convenient access to the cargo area while maintaining a streamlined aesthetic, enhancing a truck’s appearance without compromising utility.
Weather protection is another critical element of the UnderCover Flex Tonneau Cover. It includes EPDM rubber hinges, perimeter seals, and a dual-action tailgate seal. These components work together to prevent moisture from leaking into the truck bed. Additional built-in water channels and drain tubes serve to divert any water that may bypass the seals, keeping cargo secure and dry. This is particularly important for users operating in regions with frequent rain or those transporting sensitive goods.
Security features are also emphasized. The tonneau cover resists theft due to its robust shell and secure locking mechanism. When the tailgate is closed and locked after installation, the bed of the truck becomes significantly more protected, offering a level of safeguarding comparable to in-cab storage areas. This makes it a preferred choice for users concerned about theft or unauthorized access.
Warranty and Support
RealTruck provides official warranty support for the UnderCover Flex Tonneau Cover to its original purchasers. The limited warranty covers defects in materials and workmanship for a period of three years from the retail date of purchase. This includes all structural parts, hinges, seals, and hardware.
Warranty claims require proof of purchase, typically evidenced by the original sales receipt. Before credit is issued for a warranty claim, the defect must be verified. Details on filing claims are included in the terms section, as described in the source documentation, which also clarifies that this warranty is nontransferable and applies only to the original buyer. Users who have questions regarding defects or the claims process can reach out to RealTruck’s technical support or utilize the company’s video installation guides as additional resources.
Technical assistance is available through RealTruck’s dedicated customer service channels. For support with warranty claims, order information, or general product questions, users can contact RealTruck between specified business hours using their website. Support is generally available Monday through Friday from 8:00 AM to 9:00 PM ET and Saturday from 9:00 AM to 6:00 PM ET, with a holiday closure specified for Labor Day (September 1, 2025). Sales inquiries operate with similar weekday hours, extending late into the evening from 8:00 AM to 11:00 PM ET.
RealTruck also maintains a network of dealers and professionals for broader inquiries, including business development, press, or career opportunities. These support channels assist in expanding product offerings, managing customer relationships, and ensuring product reliability. They operate during extended hours, from 8:30 AM to 7:00 PM EST on weekdays.
Summary of Installation Advantages
RealTruck presents two primary options for installing its UnderCover Flex Tonneau Cover—DIY and professional via the RealPro Installer network. DIY installation offers users a cost-effective method for mounting the cover, especially for those who have the necessary manual skills and tools. The company provides all the hardware and installation instructions required, along with an intuitive clamp-on system that minimizes installation complexity. This system allows for efficient setup and future adjustments or removals, if necessary.
For users unfamiliar with the intricacies of handling such installations or concerned with time constraints, professional installation with RealPro offers a reliable alternative. This service eliminates the need for users to handle hardware or troubleshoot unclear assembly steps. RealPro installers are trained to deliver accurate and consistent results across all product models, ensuring that each customer receives the same high level of service without guessing or second-guessing the correct setup process.
In both scenarios, RealTruck is focused on user convenience, either by empowering the do-it-yourselfer with comprehensive support documentation or by providing a professional, transparent service option for those who prefer not to handle installations themselves.
Customer and Technical Support Overview
RealTruck supports its customers with a robust system for addressing technical inquiries, warranty claims, and order assistance. The company maintains clearly defined operating hours for customer service and sales departments to accommodate users across a broad range of daily schedules. These hours include late-night availability for sales inquiries, ensuring broad accessibility for customers nationwide.
Warranty and technical support are prioritized for RealTruck brand products, including the UnderCover Flex Tonneau Cover. If an issue with product performance arises, customers are guided by a straightforward process for defect verification and resolution. Accessible through the product support channel, this service allows users to file warranty claims and seek assistance with troubleshooting.
Additionally, the company has developed video installation guides aimed at supporting users during the setup period. These resources provide visual demonstrations of key installation steps and act as supplementary documentation for customers who prefer visual learning or need further reassurance during the process. The availability of this material underscores RealTruck’s commitment to transparency and user education.
Conclusion
RealTruck offers a comprehensive solution for truck owners seeking to enhance the functionality and appearance of their vehicles, with a particular focus on the UnderCover Flex Tonneau Cover. Whether through DIY installation or professional RealPro services, users are provided with options that balance convenience, security, and performance. The product’s design ensures protection against weather and theft, while its warranty and customer support systems protect the user’s investment in the long term.
By combining practical design elements with accessible installation and technical support, RealTruck offers a product that meets the diverse needs of U.S. truck owners. Whether used for daily chores, weekend adventures, or commercial applications, the UnderCover Flex Tonneau Cover stands as a reliable and stylish upgrade. Through its ongoing commitment to customer satisfaction and product innovation, RealTruck reinforces its position as a preferred resource for automotive accessories in the U.S. market.