Introduction
The Moen Flo Smart Water Monitor and Shutoff is a smart device designed to help homeowners protect their properties from water damage. By detecting leaks, monitoring water usage, and automatically shutting off the main water supply in case of an emergency, the Flo system offers a reliable and proactive solution for water safety. For homeowners interested in installing the device themselves or seeking to understand the professional installation process, the following guide provides a detailed overview of the key steps, requirements, and considerations involved.
The Flo by Moen system is marketed as a home-saver, offering real-time monitoring and remote control via the Moen Smart Water app. Installation services are available through certified professionals, and the process includes on-site assessment, installation, connection to Wi-Fi, and system testing. This guide outlines both self-installation and professional installation procedures, based on information from official documentation, installation guides, and service provider materials.
Understanding the Moen Flo Smart Water Shutoff
The Moen Flo Smart Water Shutoff is an intelligent water management system that integrates leak detection, water flow monitoring, and automatic shutoff capabilities. It is installed on the main water supply line and can detect abnormal water flow patterns, temperature changes, and pressure fluctuations. When a potential leak is identified, the system can automatically shut off the water supply to prevent damage.
The device connects to a 2.4 GHz Wi-Fi network and can be controlled via the Moen Smart Water app, available for both iOS and Android devices. The app allows users to monitor water usage, receive alerts, and manually control the shutoff valve if needed. Additionally, many insurance providers offer rebates to homeowners who install this device, making it a cost-effective solution for water damage prevention.
The system is available in different pipe sizes (¾", 1", and 1¼"), ensuring compatibility with a wide range of residential plumbing systems. It is recommended to install the device on the main cold-water line, downstream of the water meter, backflow preventer, and pressure reducing valve (if present), and before any branches to fixtures.
Tools and Materials Required for Installation
Before beginning the installation process, it is essential to gather the necessary tools and materials. The specific tools required may vary depending on the type of piping in the home, but the following are commonly needed for a standard installation:
- Close quarters tubing cutter: Used to cut the main water supply pipe.
- Tongue-and-groove pliers: For securing and tightening fittings.
- Transition fitting tools: Depending on the pipe type, these may include press tools, soldering tools, or PEX tools.
- Teflon tape and pipe dope: Used to seal threaded connections and prevent leaks.
- Gloves: To protect hands during installation.
- Pipe deburring tool: For smoothing the cut ends of the pipe to ensure a secure fit.
- Low-voltage extension cable (optional): Required if the nearest power outlet is more than 10 feet away from the installation site.
- Weather-resistant enclosure (optional): For outdoor installations to protect the device from the elements.
Additionally, the Moen Flo Smart Water Shutoff device must be purchased separately unless installation services include the device. It is also important to ensure that the home’s existing plumbing system is accessible and compatible with the installation requirements.
Step-by-Step Installation Guide
Step 1: Shut Off Water and Relieve Pressure
Before beginning any installation work, locate the main water supply valve and turn it off. This is typically located near the water meter or in the basement. Once the water is turned off, relieve the pressure in the plumbing system by opening faucets in the bathroom and kitchen. This step is crucial to prevent water from spilling during the installation process.
Step 2: Install the Flo Downstream
The Flo should be installed downstream of the water meter, backflow preventer, and pressure reducing valve (if present), and before any branches to fixtures. This placement ensures that the device can effectively monitor the entire water supply system and detect any leaks or anomalies.
Step 3: Cut the Pipe
Using a pipe cutter, carefully cut the main water supply pipe at the designated installation point. Ensure that the cut is clean and free of burrs. A deburring tool can be used to smooth the cut ends of the pipe, which helps create a secure and leak-free connection.
Step 4: Install the Flo and Secure the Fittings
Once the pipe is cut, install the Flo Smart Water Shutoff in the correct orientation, ensuring that the arrow on the device points toward the house. Secure the fittings using the appropriate tools and sealants, such as Teflon tape or pipe dope. The device should be tightly connected to the main water line to prevent leaks and ensure proper functionality.
Step 5: Connect to Power and Wi-Fi
The Flo requires a nearby AC outlet (100–240 VAC, 50/60 Hz) within approximately 10 feet of the installation site. If the nearest outlet is farther away, a low-voltage extension cable can be used, but high-voltage extension cords are not recommended. Additionally, the device must be connected to a 2.4 GHz Wi-Fi network for remote monitoring and control via the Moen Smart Water app.
Step 6: Test the Installation
After the device is installed and connected, test the system to ensure that it is functioning properly. This includes checking for leaks, verifying that the device is paired with the Wi-Fi network, and running a health test through the app. A health test involves turning off all fixtures and initiating a system check to confirm that the device can detect and respond to water flow changes.
Step 7: Secure and Clean Up
Once the installation is complete and the system is working correctly, secure any loose cables and clean up the installation area. If the device is installed outdoors, use a weather-resistant enclosure to protect it from the elements. Ensure that the installation site is left clean and free of debris.
Professional Installation Services
For homeowners who prefer a professional installation, Moen offers a standard installation service through licensed plumbers. The service includes an on-site assessment, installation of the Flo Smart Water Shutoff on the main water supply line, basic cable management, device setup assistance, and system testing. The professional installation is designed to be hassle-free and includes a one-year labor warranty.
However, it is important to note that the installation service does not include the supply of the Flo device itself, plumbing modifications beyond standard installation, electrical or Wi-Fi upgrades, or ongoing monitoring and maintenance. These services may be available separately and should be arranged directly with the service provider.
Professional installers are independent third-party contractors and are not employees of Moen. Moen does not control or supervise the work of these installers and is not responsible for their performance. Homeowners should acknowledge this when purchasing installation services.
Requirements for a Standard Installation
To qualify for a standard installation, the following requirements must be met:
- The homeowner must be at least 18 years old.
- The installation location must be a residential property.
- The homeowner or an authorized representative must be present during the installation.
- The main water supply valve must be easily accessible and above ground.
- The Flo Smart Water Shutoff must already be paired with the home’s Wi-Fi using the Moen Smart Water app before the installation begins.
- The app must be available for access during the installation to allow the installer to test and confirm that the device is operational.
Troubleshooting and Maintenance
In the event that the device is not functioning correctly or if an issue is detected, troubleshooting can be performed through the Moen Smart Water app. The app allows users to monitor water usage, receive alerts, and run health tests to identify potential problems. If a leak is detected, the app will notify the user and provide instructions on how to address the issue.
Regular maintenance is not typically required for the Flo Smart Water Shutoff, as the device is designed to be low-maintenance. However, it is recommended to periodically check the device for any signs of wear or damage and ensure that it is functioning correctly. If any issues arise, contact Moen Support for assistance.
Conclusion
The Moen Flo Smart Water Monitor and Shutoff is a valuable tool for homeowners looking to protect their properties from water damage. Whether installed by a professional or completed as a DIY project, the installation process involves several key steps, including shutting off the water, cutting the main water supply pipe, securing the device, and connecting it to power and Wi-Fi. By following the guidelines outlined in this guide, homeowners can ensure a successful and effective installation of the Flo system.
Professional installation services are also available for those who prefer a hands-off approach, and these services include on-site assessment, installation, and system testing. However, it is important to understand the limitations of the installation service and ensure that all requirements are met before scheduling an appointment.
For homeowners interested in installing the Flo system, the Moen Smart Water app provides a convenient way to monitor and control the device remotely. With real-time leak detection, water usage tracking, and automatic shutoff capabilities, the Flo by Moen Smart Water Shutoff offers a comprehensive solution for water safety and management.