Deer Valley Toilet Installation Instructions and Warranty Overview for U.S. Users

Installing a Deer Valley toilet requires careful planning, adherence to local plumbing codes, and the use of appropriate tools and materials. As a U.S.-based consumer or installer, understanding the manufacturer's guidelines and warranty terms is essential for a successful and long-lasting installation. This article provides a comprehensive overview of the installation process and warranty coverage for Deer Valley one-piece and smart toilets, based solely on the manufacturer’s documentation and official installation guides.

Introduction

Deer Valley offers a range of one-piece and smart toilets designed for modern bathrooms, emphasizing functionality, water conservation, and ease of installation. These models include dual-flush options, soft-close seats, and fully skirted designs for improved cleanliness. The installation process involves several key steps, including preparing the installation site, assembling the necessary components, and connecting the water supply.

Users are encouraged to review the manufacturer’s installation instructions thoroughly before beginning the process. While the instructions are intended as a general reference, it is recommended that installations be performed by licensed professionals, particularly for smart toilets or models requiring specialized tools.

The warranty coverage for Deer Valley toilets spans one year and includes coverage for defects in materials and workmanship for both the toilet bowl, tank, seat, and certain plumbing components. Users should retain proof of purchase, such as the original invoice, in case warranty service is required.

Pre-Installation Considerations

Before beginning the installation of a Deer Valley toilet, several important steps should be taken to ensure a smooth and compliant process.

Inspecting and Preparing the Installation Site

According to the manufacturer’s guidelines, users should inspect the new toilet for any damage that may have occurred during shipping. The installation area must comply with local plumbing and building codes. In the U.S., this typically includes adherence to the International Plumbing Code (IPC) or the Uniform Plumbing Code (UPC). Additionally, the mounting surface must be clean and level. If the previous toilet is being replaced, it should be removed, and the old wax ring and bolts should be cleared from the flange.

Water pressure is also a critical factor in installation and operation. Deer Valley toilets require a minimum dynamic water pressure of 25 psi and a maximum static pressure of 80 psi. If the water pressure in the home falls outside this range, an adjustment may be necessary to ensure proper function.

Required Tools and Materials

The installation process requires specific tools and materials, which are listed in the manufacturer's documentation. These include:

  • A wax ring or gasket
  • A bolts kit (brass floor bolts and washers)
  • A flexible water supply line (not included)
  • A coupling nut for the supply line
  • A level
  • A wrench or pliers
  • A screwdriver (for smart toilet components)

It is important to note that the installation of a Deer Valley smart toilet may require additional tools or steps, such as grounding and the installation of a remote control.

Installation Steps

The installation of a Deer Valley toilet is a multi-step process that should be carried out with care to ensure proper function and longevity.

Step 1: Removing the Old Toilet

If the installation is a replacement, the old toilet must first be removed. The water supply should be turned off before beginning. The toilet should be flushed to remove as much water as possible from the tank and bowl. The supply line should then be disconnected, and the nuts attaching the toilet to the floor should be removed. Once the toilet is lifted, the old wax ring and bolts should be removed from the flange, and the area should be cleaned thoroughly.

Step 2: Installing the Wax Ring and Bolts

Once the area is prepared, the wax ring or gasket should be placed on the flange. The brass floor bolts should then be inserted through the slots in the flange. The included plastic washers should be used to secure the bolts in place. The bolts should be kept vertical to ensure proper alignment.

Step 3: Positioning and Securing the Toilet

The new Deer Valley toilet should be carefully lowered onto the flange, ensuring that the bolts pass through the appropriate holes in the base. The toilet should be gently pressed down to form a proper seal with the wax ring. Once the toilet is in position, the nuts should be tightened to secure it in place. It is important to avoid over-tightening, as this can damage the porcelain.

A level should be used to verify that the toilet is installed evenly. If adjustments are necessary, the nuts can be slightly loosened to allow for repositioning.

Step 4: Connecting the Water Supply

The final step in the installation process is connecting the water supply. A flexible water supply line should be attached to the shut-off valve, and the coupling nut should be tightened securely. The supply line should also be connected to the toilet's water inlet. Once these connections are made, the water supply can be turned back on, and the toilet can be tested for leaks and proper function.

For smart toilet models, additional steps may be required, such as grounding the unit and installing the remote control. The manufacturer’s documentation provides detailed instructions for these steps, including the use of a ground-fault circuit-interrupter (GFCI) for electrical safety.

Warranty Coverage and Service

Deer Valley provides a one-year limited warranty for its toilets, covering defects in materials and workmanship for the bowl, tank, seat, and certain plumbing components. The warranty does not cover normal wear and tear, scratches, or damage caused by improper installation or maintenance.

To qualify for warranty service, users must provide proof of purchase, such as the original invoice, along with the date of installation, a description of the defect, and any relevant photos. The model number or description of the model should also be included.

Warranty service is handled by contacting Deer Valley Customer Service. The company may choose to repair or replace the defective part or product at no charge. Alternatively, a refund or credit toward the purchase of a new Deer Valley product may be issued, depending on the circumstances.

It is important to note that the warranty does not cover incidental or consequential damages, and some states may not allow the exclusion of such damages. Users are encouraged to review the full terms of the warranty before installation.

Conclusion

The installation of a Deer Valley toilet involves several key steps, including preparing the installation site, assembling the necessary components, and connecting the water supply. By following the manufacturer’s guidelines and ensuring compliance with local plumbing codes, users can achieve a successful and long-lasting installation.

The warranty coverage provided by Deer Valley offers protection against defects in materials and workmanship for one year, giving users peace of mind. However, users should be aware of the limitations of the warranty and retain proof of purchase in case service is needed.

For those who are unsure about the installation process, hiring a licensed professional is recommended, particularly for smart toilet models that may require specialized tools or additional steps.

Ultimately, the Deer Valley toilet is designed to provide a combination of functionality, water conservation, and ease of use, making it a suitable choice for modern U.S. bathrooms.

Sources

  1. Deer Valley One-Piece Toilet Installation Guide
  2. Deer Valley DV-1S0019 V3 Installation and Owner’s Manual
  3. Deer Valley DV-1F0248 Toilet Product Page
  4. Deer Valley DV-2F0078 Toilet Product Page

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