Claridge Whiteboard Installation and Maintenance Guide for U.S. Users

Claridge whiteboards and marker walls offer versatile, high-performance surfaces for professional, educational, and collaborative environments. Their installation and maintenance are critical to ensuring the longevity and functionality of these surfaces. This guide draws from official Claridge resources, expert advice, and user instructions to provide a detailed overview of best practices for installation, care, and troubleshooting.

Claridge Whiteboard Installation: Key Considerations

The installation of Claridge whiteboards, particularly the multi-panel marker wall systems, requires careful planning and attention to detail. As noted in Claridge's resources and expert input, starting with a level and plumb first panel is essential. This foundational step ensures that subsequent panels align correctly and avoids cumulative errors that can make the final product look uneven.

Installation methods vary depending on the type of surface used—glass, porcelain, or melamine. Claridge provides detailed installation guides for each type, including:

  • Invisimount – A hidden mounting system ideal for glass whiteboards that provides a seamless aesthetic and eliminates visible hardware.
  • Edge-mount – A straightforward method that attaches the board directly to the wall frame, often used in commercial settings.
  • Through-mount – A more robust option where the board is mounted through the wall, suitable for heavy usage environments.

Each method is supported by downloadable installation instructions available on the Claridge website, which should be reviewed before beginning the project.

Expert installers such as Shawn Leal and Kyle Honeycutt emphasize that preparation and precision are key. They recommend using laser levels and measuring tools to ensure accuracy. Additionally, they suggest that all panels should be handled with care to prevent damage, especially with glass or porcelain surfaces.

Claridge Marker Walls: Special Installation Tips

Marker walls, particularly those made from LCS porcelain or glass, require special attention during installation due to their modular nature and the potential for misalignment. As explained in Claridge’s installation blog post, these systems are designed to be both functional and visually appealing. However, improper installation can lead to issues such as uneven gaps between panels or misaligned frames.

One of the most critical pieces of advice from Claridge’s in-house experts is to ensure that the first panel is perfectly level and plumb. Any deviation from this baseline will likely compound with each subsequent panel. This step is especially crucial for larger installations where even small errors can become visually noticeable.

In addition to alignment, it’s important to consider the weight and structural support needed for the system. Claridge’s marker walls are designed to be mounted without the need for blocking or structural stud reinforcement, thanks to their multidirectional, micro-adjustable hardware system. This system is rated to support up to 6,500 pounds, making it suitable for large-scale installations in offices, schools, or commercial buildings.

Claridge Whiteboard Maintenance: Best Practices

Proper maintenance is essential to the performance and longevity of Claridge whiteboards. The company provides detailed care instructions for different surface types, including porcelain, glass, melamine, and chalk surfaces. These guidelines are available in downloadable PDF format and should be followed to avoid surface degradation or difficulty in erasing.

General Cleaning Recommendations

Claridge recommends that all whiteboards be cleaned regularly, especially if used daily. The frequency of cleaning depends on the environment and usage patterns. For example, math classrooms or collaborative workspaces may require cleaning multiple times per day, whereas less active areas may require weekly maintenance.

Key cleaning steps include: - Using manufacturer-recommended cleaners – Claridge advises against using permanent markers, chalk, or harsh chemicals, as these can damage the writing surface or leave residue that is difficult to remove. - Allowing ink to dry before erasing – Ink that is erased while still damp can lead to ghosting or smearing, making the board look unclean and reducing its usability. - Using dry-erase markers – Claridge recommends using dry-erase markers, such as Expo, for optimal erasability and to avoid permanent stains.

Specific Surface Care Instructions

Melamine Whiteboards

Melamine whiteboards should be cleaned before first use with a non-abrasive household cleaner such as glass cleaner. After cleaning, the surface should be rinsed with clean water to remove any residue from the cleaner. A dry cloth should be used to wipe the surface clean.

Porcelain-on-Steel (LCS) Whiteboards

The LCS (Liquid Chalk Surface) is a proprietary surface developed by Claridge, designed for high durability and ease of cleaning. It is recommended to clean this surface with a formulated board cleaner. If the board becomes soiled with permanent marker, it can be cleaned using isopropyl alcohol applied to a clean cloth in a circular motion. The area should then be rinsed with clear water and dried.

Glass Whiteboards

Glass whiteboards require a similar cleaning routine to porcelain surfaces. It is important to avoid using abrasive materials that can scratch the glass. A soft cloth and non-abrasive cleaner are sufficient for regular cleaning.

Chalk Surfaces

Chalk surfaces require special attention due to the risk of chalk dust accumulating in electrical equipment. If a chalkboard is being replaced with a whiteboard, it is important to clean the area thoroughly before installation. For existing chalkboards, regular cleaning is necessary to prevent dust buildup.

Removing Stains and Residue

In cases where ink has set or permanent marker has been used, additional steps may be necessary: - For permanent marker: Moisten a clean cloth with isopropyl alcohol and wipe the board in a circular motion. Afterward, rinse the board with clear water and dry it with a clean cloth. - For crayon or tape residue: A damp cloth with a small amount of powdered cleanser (such as Bar Keeper's Friend) can be used to gently scrub the area. The board should then be rinsed and dried thoroughly.

Claridge Whiteboard Troubleshooting and Common Issues

Despite following installation and maintenance guidelines, users may encounter common issues that affect the usability of their whiteboards. Claridge provides several troubleshooting tips based on real-world experience and user feedback.

Erasability and Ghosting Issues

Erasability issues and ghosting are typically caused by: - Using the wrong type of marker – Claridge recommends using only manufacturer-approved dry-erase markers to avoid residue buildup. - Frequent use without cleaning – Heavy usage without regular cleaning can lead to ink buildup that is difficult to erase. - Wet erasing – Erasing while the ink is still damp can cause smearing or ghosting. - Dirty erasers – Erasers that are not cleaned regularly can spread ink across the surface.

To resolve these issues, users are advised to: - Clean the board at least 2–3 times per week if used daily. - Use clean, dry erasers. - Allow ink to dry fully before erasing.

Surface Damage or Stains

If the board has developed permanent stains or surface damage, it is important to determine the cause: - Chemical damage – Harsh cleaners or solvents can degrade the surface. Claridge advises against using these products. - Physical damage – Scratches or cracks can occur from improper handling or use of abrasive materials. In such cases, the board may need to be replaced. - Permanent ink – If ink has been left on the board for several days, it may become difficult to remove. In such cases, the cleaning procedures outlined in the maintenance guides should be followed.

Claridge Warranty and Support

Claridge provides various warranty options depending on the product type. These include: - Glass Guarantee - Porcelain Guarantee - Envision Guarantee - One Year Guarantee

Warranty claims are handled through Claridge’s customer service department and require proof of purchase and a description of the issue. The company also offers freight damage and claims policies for shipping-related incidents.

For users experiencing technical difficulties or questions about installation and maintenance, Claridge’s resources page is a valuable tool. It includes installation guides, product manuals, and care instructions. Additionally, users can contact Claridge directly for support or refer to frequently asked questions (FAQ) posted on their website.

Conclusion

Claridge whiteboards and marker walls are designed for durability, ease of use, and aesthetic appeal. Proper installation and maintenance are essential to ensuring that these surfaces perform optimally over time. By following Claridge’s installation guidelines, using recommended cleaning products, and addressing common issues promptly, users can extend the life of their whiteboards and avoid unnecessary costs associated with repairs or replacements.

For U.S. consumers, IT professionals, and DIY enthusiasts, Claridge offers a range of products tailored to different environments and usage scenarios. Whether installing a single whiteboard or a large-scale marker wall system, Claridge’s extensive documentation and expert advice provide the necessary tools for success.

Sources

  1. Claridge Products Resources
  2. Installation Tips for Marker Walls: We Ask the Experts
  3. US Markerboard FAQ and Care Guide
  4. Clarus – Innovative Office and Classroom Solutions

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