Bendix has initiated a comprehensive recall and repair campaign for its SR-5™ Trailer Spring Brake Valve, a critical component in air brake systems used in commercial and heavy-duty vehicles. This recall is part of a broader effort to ensure the continued safety and reliability of Bendix braking systems. The SR-5™ Valve is subject to a field repair and replacement process, and a range of official technical resources and support options are available to users, installers, and fleet operators.
This article provides a detailed overview of the recall process, including how to obtain free repair kits, submit reimbursement claims, and access technical documentation and support. All information is drawn from official Bendix recall communications and technical bulletins.
Overview of the Bendix SR-5 Recall
The Bendix SR-5™ Trailer Spring Brake Valve is used in air brake systems to control the application and release of spring-applied parking brakes. The recall was initiated due to a potential issue that could lead to unintended brake engagement or failure under certain conditions. This could result in a loss of braking control, increasing the risk of accidents.
To address this concern, Bendix has developed a permanent remedy kit (part number K140496) that enables the repair or replacement of affected SR-5 valves. The recall affects multiple units, and fleet operators and individual users are encouraged to inspect their systems and take corrective action.
Accessing Free Repair Kits
Bendix is offering the SR-5™ Valve recall repair kit at no cost to eligible users. The repair kit includes all necessary components and instructions for the field repair of the affected SR-5 valve. Each kit is designed to repair one recalled unit.
To order the free repair kit, users must send an email to [email protected] with the following information:
- Contact Name and Phone Number
- Quantity of kits required (1 kit repairs 1 recalled SR-5 Valve)
- Kit shipment delivery address (PO Box addresses are not accepted)
It is important to note that the repair kits must be installed by a qualified technician or according to the manufacturer’s instructions. No installation instructions are provided in the source documents, but Bendix offers a field repair video for visual guidance. Users are encouraged to view the Bendix SR-5 Field Repair Kit Installation Video, which is available on the company’s website. The video provides a step-by-step visual guide, though it does not include audio commentary.
Technical Resources and Documentation
Bendix has published several technical resources to support users and technicians involved in the recall process. These include:
BW8020 – Bendix SR-5 Valve Identification Guideline: This document provides guidance on identifying affected SR-5 valves. It includes part numbers, model specifications, and visual identification cues to help users determine whether their valves are part of the recall.
TCH-003-054 – Bendix® SR-5™ Trailer Spring Brake Valve Technical Bulletin: This bulletin offers detailed technical specifications, system diagrams, and operational parameters for the SR-5 valve. It is intended for use by qualified technicians and service professionals.
S-1655 – Field Repair Kit for the Bendix® SR-5™ Trailer Spring Brake Valve: This document outlines the contents of the field repair kit, the scope of the repair, and the recommended installation procedure.
SR-5 Valve Campaign Update: Permanent Remedy Kit Now Available: This update confirms that the permanent remedy kit is available and ready for distribution. It also includes information about the timeline and scope of the recall campaign.
BW8027 – SR-5™ Recall Claim Form: This form is used to file a reimbursement claim for any costs incurred due to the recall. It must be completed and emailed to [email protected].
SR-5™ Multiple Unit Recall Claim Form: For users with multiple affected units, this form streamlines the claim process by allowing the submission of multiple claims in a single document.
All of these documents are available in PDF format and require the latest version of Adobe Reader for viewing. It is recommended that users download and print the relevant technical documents prior to beginning the repair process.
Filing Reimbursement Claims
In the event that a user incurs expenses related to the recall (e.g., labor costs for installation of the repair kit), they may be eligible for reimbursement. To file a claim, users must complete and submit the appropriate recall claim form to [email protected].
The claim form must include:
- Proof of purchase or installation
- Identification of the affected SR-5 valves
- Receipts or invoices for labor and parts
- Completed form fields as per the template
Reimbursement is subject to review by Bendix, and claims must be submitted within the timeframe specified in the recall documentation. Users are advised to retain all documentation related to the recall process for potential future reference.
Customer Support and Assistance
Bendix provides multiple channels for customer support and technical assistance:
Recall Assistance Center: Users can call the toll-free number 1-877-345-9526 for assistance with the recall process. Support representatives are available from Monday to Thursday, 8:00 a.m. – 6:00 p.m. ET, and Friday, 8:00 a.m. – 5:00 p.m. ET.
Email Support: For written inquiries or to request additional information, users can email [email protected]. This email is specifically designated for general recall-related questions.
Technical Bulletins for Major Manufacturers: Bendix has issued technical bulletins for several major truck and trailer manufacturers, including:
- International® Technical Bulletin
- Paccar® Technical Bulletin
- Volvo® Technical Bulletin
These documents provide manufacturer-specific guidance for implementing the SR-5 recall and repair process. They are particularly useful for fleet operators and service centers that service vehicles from these brands.
Additional Recall Campaigns: The source data also references other ongoing recall campaigns by Bendix, including the Bendix® EC-80™ Electronic Control Unit (ECU) Action and the Brake Switch Interface Action (2022). While these are separate from the SR-5 recall, they are part of a broader initiative to improve system safety and reliability.
Summary of Key Contacts and Information
Below is a summary of the key contact details and procedural information for the Bendix SR-5 recall:
| Item | Details |
|---|---|
| Recall Repair Kit Part Number | K140496 |
| Email for Repair Kit Orders | [email protected] |
| Email for Reimbursement Claims | [email protected] |
| Recall Assistance Center | 1-877-345-9526 (Toll-Free) |
| Hours of Operation | Monday–Thursday: 8:00 a.m. – 6:00 p.m. ET; Friday: 8:00 a.m. – 5:00 p.m. ET |
| Technical Bulletins | TCH-003-054, BW8020, S-1655, BW8027 |
| Identification Guide | BW8020 – Bendix SR-5 Valve Identification Guideline |
| Repair Video | Available on Bendix website (no audio) |
| Adobe Reader | Required for PDF documents |
Users are advised to consult the official Bendix website for the most current information and updates related to the SR-5 recall and repair campaign.
Conclusion
The Bendix SR-5™ Trailer Spring Brake Valve recall is a critical initiative aimed at ensuring the safety and reliability of air brake systems in commercial and heavy-duty vehicles. The recall process includes the availability of free repair kits, reimbursement options, and a wealth of technical documentation and support resources.
Users and fleet operators are encouraged to review the provided materials, identify affected units, and take the necessary steps to comply with the recall. By following the outlined procedures and utilizing the available resources, stakeholders can ensure that their braking systems remain in optimal condition and meet the required safety standards.
For further assistance, users should contact Bendix directly through the provided channels. Staying informed and proactive is essential in maintaining the performance and safety of vehicle braking systems.