Arlo Video Doorbell models offer a blend of convenience, security, and compatibility with existing home infrastructure. Whether you're installing a wired or wireless model, the setup process requires attention to electrical connections, positioning, and Wi-Fi connectivity. This guide provides step-by-step instructions, compatibility insights, and best practices for a successful installation.
Introduction
Arlo Video Doorbell systems are designed to integrate with traditional doorbell wiring or operate wirelessly, depending on the model. The installation process varies slightly between models, such as the Arlo Essential Video Doorbell Wired (AVD1001), the second-generation Arlo Video Doorbell (AVD3001/AVD4001), and the wire-free version (AVD2001). The Arlo Secure App is essential for managing the installation and configuration process.
The following sections outline the key steps for installing and setting up an Arlo Video Doorbell, including battery and power requirements, positioning guidelines, and Wi-Fi setup considerations. Additionally, the guide highlights compatibility requirements for existing chime boxes and power sources.
Step-by-Step Installation and Setup
1. Preparing the Camera for Power
Before beginning the installation, ensure the camera is properly powered. For wire-free models, insert the battery into the camera housing, making sure it aligns with the grooves to prevent upside-down installation. After closing the case, check the LED indicator:
- Amber light: Connect the camera to the included charging cable.
- Flashing blue light: The camera is sufficiently charged, and you can proceed to the next step.
Wired models require access to an electrical outlet within 6 feet of the installation location. Optional power cables are available in 8- and 25-foot lengths to accommodate different configurations. Arlo also offers solar panel chargers for use with outdoor cameras.
2. Installing the Power Kit (Wired Models)
For the Arlo Essential Video Doorbell Wired (AVD1001), the Power Kit is essential for consistent operation. The Power Kit must be connected to the existing chime box and configured correctly to prevent unintended chime activation during recording or live streaming.
To install the Power Kit:
- Locate the chime box, typically mounted on a wall near the doorbell.
- Turn off the power at the circuit breaker to ensure electrical safety.
- Remove the chime box cover and inspect its internal configuration:
- Wires only: If the chime box provides between 16-24V AC, it is compatible.
- Wires and batteries: The chime box is compatible.
- Batteries only: The chime box is not compatible. In this case, consult an electrician to replace the chime box with a wired one providing 16-24V AC.
- Attach the Power Kit wires to the chime box terminals as instructed in the Arlo Secure App.
- Place the Power Kit inside the chime box, ensuring it does not interfere with the chime mechanism.
After the Power Kit is installed, proceed with the doorbell installation.
3. Mounting the Arlo Video Doorbell
Positioning is critical for optimal performance. The Arlo Video Doorbell should be mounted to ensure it captures motion events and video clips effectively. Key mounting guidelines include:
- Height: Mount the doorbell approximately 48 inches (120 cm) above the ground.
- Angle: Use the included angled mounting bracket to adjust the camera’s field of view.
- Visibility: Ensure the camera is not obstructed by walls, trees, or other objects.
- Motion Detection: The lower half of the camera’s field of view is motion-sensitive. The camera begins recording when motion is detected in this area.
For second-generation models (AVD3001/AVD4001), the installation process requires connecting the doorbell to existing doorbell wiring or a chime. For wire-free models (AVD2001), specific instructions for hardwiring are available in the Arlo Secure App.
4. Connecting the Arlo Video Doorbell to Wi-Fi
After the camera is mounted and powered, the next step is to connect it to your Wi-Fi network. Arlo cameras are compatible only with 2.4 GHz Wi-Fi networks and do not support 5 GHz.
To connect the camera:
- Open the Arlo Secure App and follow the setup instructions.
- Enter the name and password of your Wi-Fi network.
- The app generates a QR code, which the camera scans to connect to the network.
- Wait for the camera to chime after scanning the QR code, indicating successful connection.
5. Verifying and Configuring the Camera
Once the camera is connected, verify its operation by checking the live feed in the Arlo Secure App. Adjust settings such as motion detection sensitivity, video resolution, and recording preferences as needed. The Arlo Web Portal offers additional configuration options and a larger interface for managing multiple devices.
Compatibility and Electrical Considerations
Chime Box Compatibility
The Arlo Essential Video Doorbell Wired requires a compatible chime box to function. As outlined in the installation instructions, the chime box must provide 16-24V AC. If your chime box uses only batteries, it is incompatible with the Arlo Essential Video Doorbell Wired model. In such cases, an electrician may be required to upgrade the chime box to a wired system.
It is important to turn off the power at the circuit breaker before working with the chime box to prevent electrical hazards.
Power and Charging Options
Wire-free models rely on internal batteries, which require periodic charging. Arlo offers optional power cables and solar panel chargers for outdoor models to extend battery life. The included charging cable allows for initial charging or top-ups if needed.
Wired models must be within 6 feet of a power outlet. For extended distances, optional 8- or 25-foot power cables are available. These cables allow for greater flexibility in placement without sacrificing power reliability.
Wi-Fi Connectivity Best Practices
To ensure stable and consistent performance, follow these Wi-Fi best practices:
- Range: Keep the doorbell at least 10 feet (3 meters) away from the Wi-Fi router and at least 6.5 feet (2 meters) away from other Arlo devices.
- Obstructions: Minimize obstructions such as walls, ceilings, and metal objects that can weaken the Wi-Fi signal.
- Signal Interference: Avoid placing the doorbell near devices that emit Wi-Fi interference, such as microwaves, cordless phones, or other wireless equipment.
Materials that reduce Wi-Fi signal strength include:
- Unusually thick walls and ceilings
- Brick, concrete, stone, and ceramic
- Glass, especially mirrors
- Metal
- Large quantities of water, such as in fish tanks or water heaters
If signal issues persist, consider relocating the Wi-Fi router or using a Wi-Fi range extender.
Troubleshooting Common Installation Issues
Power Issues
- LED not lighting up: Check the battery installation for wire-free models or verify the power outlet for wired models.
- Camera not charging: Ensure the charging cable is securely connected and the camera is in the correct orientation.
- Power Kit not working: Double-check the wiring connections and ensure the Power Kit is placed correctly in the chime box.
Wi-Fi Connection Problems
- Camera not connecting: Confirm the Wi-Fi network is operating on a 2.4 GHz frequency.
- Weak signal: Move the camera closer to the router or reduce obstructions between the camera and router.
- QR code scan failure: Ensure the camera is fully powered and the QR code is clearly displayed in the app.
Positioning and Visibility Issues
- Camera not capturing motion: Adjust the mounting angle using the angled bracket to ensure the lower half of the field of view covers the entryway.
- Obstructions in the view: Reposition the camera or trim nearby objects that block the camera’s field of view.
If issues persist, refer to the Arlo Secure App’s troubleshooting tools or contact Arlo Support via the Need Help? button for further assistance.
Conclusion
Installing an Arlo Video Doorbell requires attention to detail, especially regarding power, positioning, and Wi-Fi connectivity. By following the manufacturer’s guidelines and using the Arlo Secure App for setup and configuration, users can ensure a smooth and successful installation. Compatibility with existing doorbell wiring and chime boxes is a key consideration for wired models, while wireless models offer greater flexibility in placement.
Whether you're a tech enthusiast, a DIY homeowner, or an IT professional managing multiple devices, Arlo Video Doorbells provide a reliable and user-friendly solution for home security. With proper installation and configuration, users can enjoy real-time monitoring, motion detection, and seamless integration with smart home ecosystems.