Setting up Arlo cameras can provide a robust and reliable surveillance system for both indoor and outdoor use. With multiple models available—ranging from wire-free to wired options—Arlo offers flexibility for users with varying needs and installation scenarios. This guide outlines the necessary steps to properly install and configure Arlo cameras, ensuring optimal performance and security.
Overview of Arlo Camera Models and Setup Requirements
Arlo offers a range of camera models, each with specific setup requirements. The wire-free models, such as the Arlo Pro 4 and Arlo Essential Wire-Free, require battery installation and charging prior to setup. These models are designed for locations where a power outlet is not easily accessible. On the other hand, wired models, including the Arlo Pro 3, Arlo Ultra, and Arlo Ultra 2, require a nearby power outlet for operation.
For wireless models, optional accessories such as power cables and solar panel chargers are available to extend battery life. The Arlo Ultra, Ultra 2, and Pro 3 models require an Arlo SmartHub or Base Station for installation, which enables local video storage and advanced features. In contrast, the Arlo Pro 4 and Arlo Essential Wire-Free models can be set up directly to a Wi-Fi network without the need for a SmartHub or Base Station, although using one may offer additional benefits.
Step-by-Step Arlo Camera Installation Process
1. Download and Launch the Arlo Secure App
The Arlo Secure App is essential for setting up and managing Arlo cameras. After downloading the app from the App Store or Google Play, users must create an account and log in. The app guides users through the setup process and allows for the adjustment of camera settings.
Once the cameras are set up, users can also access the Arlo Web Portal for a larger-screen experience. The portal functions similarly to the app and is ideal for users who prefer a desktop interface.
2. Prepare the Camera for Power
For wire-free models, users must insert the battery into the camera housing. The battery has grooves on the bottom to ensure correct orientation. After inserting the battery, close the camera's case and check the LED on the front. If the LED is amber, the camera needs to be charged using the included charging cable. If the LED is flashing blue, charging can be skipped, and users can proceed to the next step.
For wired models, users must locate an outlet within 6 feet of the camera. Some wireless models can use optional power cables of 8 or 25 feet in length. The Arlo Video Doorbell models require existing doorbell wiring for installation, which involves turning off the doorbell circuit, removing the old button, and connecting the wires to the new Arlo doorbell.
3. Connect the Camera to Wi-Fi or SmartHub
After the camera has power, users must connect it to either a Wi-Fi network or an Arlo SmartHub or Base Station. The Arlo Secure App provides instructions for connecting to a Wi-Fi network, which requires entering the Wi-Fi name (SSID) and password. Arlo cameras are compatible only with 2.4 GHz Wi-Fi networks, not 5 GHz. A QR code is generated by the app for the camera to scan, and users should wait for a chime to confirm successful scanning.
For models that require a SmartHub or Base Station, users must plug the Ethernet cable into the device and connect the AC adapter to an outlet. The app will guide users through the process of selecting an installed SmartHub or Base Station. If no SmartHub or Base Station is installed, users can choose to add a new one.
Users should ensure that the camera is within 3 to 6 feet of the SmartHub or Base Station during setup to avoid signal interference. For wire-free models that connect directly to Wi-Fi, users must ensure the camera is within 3 to 6 feet of the Wi-Fi router and not near other Wi-Fi devices that could cause interference.
4. Position and Name the Camera
Once connected, users can position the camera to cover the desired area. The Arlo app includes a camera positioning feature that allows users to adjust the camera's angle in real-time. The optimal height for installation is approximately 6 to 7 feet above the ground, ensuring a clear view of the surroundings while remaining accessible for adjustments.
Users can choose from different mounting options, including shelf, magnetic, and outdoor mounts. The Arlo Essential Indoor and Arlo Q models have built-in stands for shelf use, while magnetic mounts are compatible with Arlo Ultra and Arlo Pro models. Outdoor mounts are designed for durability and are suitable for use in various weather conditions.
After positioning the camera, users are prompted to name the device for easy identification within the app. This step is important for managing multiple cameras and ensuring quick access to specific devices.
5. Configure Camera Settings
After installation, users can further customize camera settings to optimize performance. One important feature is the ability to adjust the field of view. Arlo cameras allow users to select a wider or narrower field of view depending on the environment. A wider view is typically recommended for outdoor use, where there are no walls to obstruct the view, while a narrower view is more suitable for indoor spaces.
To adjust the field of view, users can navigate to the Settings menu in the Arlo app, select "My Devices," choose the camera, and then go to "Video Settings" and "Video Mode." From there, users can select a mode that best fits their environment.
Another key feature is motion zones, which allow users to define specific areas that the camera should monitor. Arlo cameras have passive and adjustable motion zones. Passive zones are predefined by the camera, with the bottom zone covering two-thirds of the video and the top zone being less sensitive. Users can view the top zone as a greyed-out area in the camera positioning menu.
For adjustable motion zones, users can draw custom zones within the app to specify areas of interest. This helps reduce false alarms by ignoring movements in less critical areas. To configure motion zones, users can navigate to the "Settings" menu, select "My Devices," choose the camera, and then go to "Device Utilities" and "Camera Positioning." From there, users can adjust the zones and test the camera's responsiveness.
Troubleshooting Common Setup Issues
During the setup process, users may encounter issues that prevent the camera from connecting or functioning properly. One common issue is difficulty in connecting the camera to the Wi-Fi network or SmartHub. If the camera is not detected, users should ensure that the camera is within the recommended distance from the router or SmartHub and that there are no other Wi-Fi devices nearby causing interference.
For wire-free models, if the LED is not blinking blue during setup, users can press and hold the Sync button on the camera for two seconds. For Arlo Pro 4 models, users can insert the battery and wait for the LED to blink blue before proceeding. If the LED does not blink blue, users can tap the "LED is not blinking blue" option in the app and follow the instructions to manually pair the device.
If the camera fails to scan the QR code during setup, users should ensure that the QR code is positioned four to six inches in front of the camera and that the camera is pointed directly at the code. If the issue persists, users can visit the Arlo support website for further assistance.
For users who are having trouble connecting the Arlo SmartHub or Base Station, it is recommended to check the Ethernet and power connections and ensure that the device is properly installed. If the SmartHub or Base Station is not turning on, users should check the AC adapter and outlet for any issues.
Benefits of Using an Arlo SmartHub or Base Station
While some Arlo models can be set up directly to a Wi-Fi network, using an Arlo SmartHub or Base Station offers additional benefits. One of the main advantages is local video storage, which eliminates the need for a cloud storage subscription. The SmartHub or Base Station acts as a local server, storing video footage on an included SD card or external storage device.
Another benefit is improved connectivity and signal strength. The SmartHub or Base Station can act as a Wi-Fi extender, improving the range of the wireless network and ensuring a stable connection for the camera. This is particularly useful for users who have a large home or property with multiple floors or outdoor areas.
For models that require a SmartHub or Base Station, such as the Arlo Pro 3, Arlo Ultra, and Arlo Ultra 2, the device is a mandatory part of the installation process. Users should ensure that they have a compatible SmartHub or Base Station before beginning the setup.
Conclusion
Arlo cameras offer a reliable and flexible solution for home and business security. With a variety of models and installation options, users can choose the best fit for their specific needs. The setup process, while straightforward, requires attention to detail to ensure optimal performance. By following the steps outlined in this guide, users can successfully install and configure their Arlo cameras for maximum coverage and functionality.
Proper positioning, configuration of settings, and troubleshooting any setup issues are essential for achieving the best results. Whether using a wire-free model with direct Wi-Fi connectivity or a wired model with a SmartHub or Base Station, Arlo provides the tools and features needed for a secure and effective surveillance system.
For users who are new to the Arlo ecosystem, it is recommended to consult the official Arlo documentation and support resources for additional guidance. As technology continues to evolve, Arlo is likely to introduce new features and improvements that further enhance the user experience.