Google first announced the new Fitbit Versa 4 and opened preorders for Fitbit Inspire 3, but the previous models appear to be neglected, because users understand the technical difficulties encountered with the Fitbit Versa 2. Today, the Fitbit team has not addressed the problem, which means it will not be resolved.
According to reports, the latest Fitbit Versa 2 upgrade has forced the device to stop working altogether. Some users even reported shortcomings with the device''s crucial functions for sleep tracking and heart rate. The concerns arose following the v35.72.1.23 system update, which has dragged many users away since it was converting their Versa 2 devices.
The touchscreen may not work, meaning users may not swipe across their screens to perform tasks. However, some complaints were made about Fitbit''s support, and their suggestion was either to get a 35% discount on new Fitbit devices or to factory reset the Fitbit units. Despite that, it appears that not all users were affected and the update was removed.
Google has introduced the Sleep Profile to help users analyze their sleeping patterns, behaviors, and habits earlier this year. It was also released for premium users on several Fitbit devices, including Versa 2, although it appears to be not working under the latest update.