Review of Dell 2K Webcam: A LOT of Clarity

Review of Dell 2K Webcam: A LOT of Clarity ...

In this article, we cover a number of topics.

Starting at $134.99

While PC manufacturers are slowly approaching to updating their integrated webcam experiences, external solutions outpace the development and performance of the out-of-the-box conferencing hardware, and Dell''s Pro Webcam (WB5023) is the perfect example.

Dell is currently offering a 4K Ultrasharp webcam for $199, but now it is developing its 2K QHD version, which can measure 30 frames at that resolution, or 60 frames at 1080p for $134.99 (both cameras are on sale from Dell).

The (WB5023) is not only similar to current support, but also offers a bit more clarity for anyone who wishes to enjoy a reasonably priced streaming cam.

The (WB5023) has a 78-degree field of view (FOV), up to four times digital zoom, HDR, AI auto-framing, and a moderately effective microphone.

Resolution FPS2K QHD/30fps; Full HD/30fps; HD/60fps
Diagonal Field of View78 degrees
Zoom4x digital
MicrophoneBuilt-in noise reduction mic
ConnectionUSB-A (non-detachable)
MountBuilt-in monitor clip with tripod mounting point
Dimensions (L x W)3.6 x 1.73 inches (92 x 44 mm)
Weight0.34lbs / 155g
SoftwareDell Peripheral Manager
Special FeaturesAI Auto Framing

Look and Feel

The (WB5023) is a hefty cylinder-shaped webcam that has very few lines, a single connecting wire, and a wide unobstructed lens. My review unit came in a dark grey, almost matte black color, with a retractable rubber-covered mount slip that also includes a 1/7 slip at its bottom to help further secure the webcam to most monitors and laptop lids.

A screw-in mount can be applied to a retratracble desk arm or tripod for professionals.

The single connecting wire is permeately attached to the back of the webcam and measures approximately five feet and ends in a USB-A connector to assist with the lowest common dennomenator port on newer and older devices.

Out of its unique barrel shape, there is not much more the design of the (WB5023), such as sliders, lights, switches, or buttons, which help it blend into most backgrounds and desktop setups.


The (WB5023) performs a decent job of bringing black and contrast levels automatically to prevent subjects from looking washed out initially. However, the 2K resolution is a mixed bag, with the clarity feeling almost amped up with excessively artificial sharpness which is noticable when a subject moves too quickly for the sensor to trace.

When lighting comes from above and behind the camera''s sensor, the (WB5023) outpeighed my Logitec C920x and Streamcam.

The (WB5023) is often faced with difficult times than other webcams, especially when it comes to finding white balances between backgrounds and darker skinned subjects. Without a light ring (which many webcams come with) the 2K clarity picks up the darker areas in focus much more and produces a darker capture than what may actually be in the room.

The (WB5023) has a software that allows users to customize brightness, sharpness, contrast, HDR, Auto White Balance, and even camera controls among other presets. Users can then head to Dell''s website for free and go through the five-minute set up to gain access to more granular FOV, Zoom, and capture settings. However, using the Dell Peripheral Manger to adjust clarity, contrast, or even sharpness does minimal to improve the overal image quality.

Users prefer preferable to use dedicated microphones or even modern computer mics than prefering to have a microphone (WB5023) installed as it hollows out the sound in a room and places an auditory distance between them. In my experience planning an OnPodcast on an episode with a microphone, listeners said my audio was often too low despite being less than two feet away from the camera.


If you already own a Dell PC, it''s a recommended purchase, and the software and hardware work very well together, and if you''re business looking for an easy fleet purchase ofr employees, it''s also a very office appearance.

The 2K out-of-the-box clarity is far ahead of 80% webcams sold individually or integrated into hardware, and while software controls leave a lot to be desired, they remain a last minute option to squeeze out a really professional capture from the (WB5023).

While I have taken pause further, recommending it to the average Zoom warrior is both in terms of price and practicality. While 2K appears to be excellent pre-capture, compression algorithms will chop up and churn out a completely different picture. Unless you''re planning to run or streaming a conference software that supports resolutions higher than 1080p, you may find a greater value from something under $100 online.